Asset Management Policy (ISO 20000:2018, ITIL Compliance) (Word DOCX)

Looking for a ready-to-use Asset Management Policy that aligns with ISO/IEC 20000:2018 Clause 8.2.5 and ITIL best practices? This professionally written, fully editable Word template gives your organization a clear governance framework for managing IT and service assets across their entire lifecycle.

The policy defines roles and responsibilities, establishes compliance and monitoring requirements, and sets risk management and security principles to protect your assets. It also includes records & retention rules and audit-ready KPIs, making it easy to demonstrate compliance during ISO audits or internal reviews.

✔ ISO/IEC 20000:2018 compliant
✔ ITIL-aligned principles
✔ Clear governance & accountability
✔ Editable Word format – quick to customize
✔ Audit & certification support

Ideal for ITSM managers, compliance officers, and organizations preparing for ISO/IEC 20000 certification or strengthening their ITIL-aligned asset management practices.
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ISO 20000:2018 & ITIL-Aligned Asset Management Policy

Establish a strong governance foundation for asset control with this professionally drafted Asset Management Policy, fully aligned with ISO/IEC 20000:2018 Clause 8.2.5 and designed to reflect ITIL best practices.

This editable policy document clearly defines your organization's commitment to managing IT and service assets throughout their lifecycle – from acquisition to secure disposal – ensuring compliance, accountability, and continual improvement
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Key Features:

✔ ISO/IEC 20000:2018 Alignment – Written to demonstrate compliance with the international IT service management standard.
✔ ITIL Best Practice Principles – Embeds lifecycle control, ownership, service linkage, compliance assurance, and security.
✔ Clear Governance Framework – Defines roles, responsibilities, and escalation paths across IT, finance, procurement, audit, and security teams.
✔ Audit & Compliance Ready – Includes KPIs, monitoring requirements, and records/retention rules to support audit evidence.
✔ Risk & Security Coverage – Addresses asset-related risks including shadow IT, loss, theft, license violations, and disposal.
✔ Fully Editable – Delivered in Word format, making it easy to adapt to your organization's policies, branding, and regulatory environment.

Benefits:

Provides a formal, top-management-approved statement of asset management intent.

Strengthens audit readiness for ISO/IEC 20000 certification and internal/external reviews.

Promotes transparency, accountability, and security in the management of IT assets.

Saves time and cost compared to drafting a policy from scratch.

This Asset Management Policy is ideal for IT service management leaders, compliance officers, and governance teams who need a reliable, audit-ready policy to support ISO 20000 certification or ITIL-aligned ITSM frameworks..
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Get a ready-to-use ISO/IEC 20000:2018 Asset Management Policy. ITIL-aligned, editable, audit-ready, and designed to support ITSM compliance & certification.